Simply open the PHealth feature in the app, grant camera access, and take a clear, well-lit photo of your pet's eye. Our AI will analyze the image and provide an initial assessment. For best results, ensure your pet is calm and there is no direct flash glare on the eye.

No. The PHealth feature is an early detection tool designed to help you monitor your pet's eye health. It is not a medical diagnosis. If the app detects a potential issue or if you have any concerns about your pet's health, you should always consult a qualified veterinarian immediately.

Please try the following steps:
1. Close and reopen the app.
2. Ensure you have the latest version of the app installed from the App Store.
3. Restart your device.
If the problem persists, please email us at [email protected] with details about your device and the issue you are experiencing.

We take your privacy seriously. All data and images are handled according to our Privacy Policy. We use anonymized data to improve our AI models but never share your personal information without your consent. You can read our full Privacy Policy for more details.